Missing 119+ Hours of credit on one host

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Message boards : Number crunching : Missing 119+ Hours of credit on one host

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Dr Who Fan
     
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Message 1921 - Posted: 28 Dec 2013, 2:01:28 UTC

I am missing 119.45 Hours from HOST ID: 20725 (PC1216) how do I get this corrected and receive credit for this?

Only thing I can see that might of caused the missing hours is a task crashed because of a momentary power interruption > Task# 37307242

From My BOINC Tasks History:

PC1216   PrimeGrid   6.15 The Riesel Problem (LLR)   llr_trp_494743_6.8M_216034699_1   121:13:19 (117:10:06)   12/27/2013 1:33:42 PM   12/27/2013 1:37:42 PM   96.656   Reported: OK   57.24 MB   58.77 MB

From Prime Grid Task # 511755714:
511755714   373933760   195568   22 Dec 2013 | 0:13:58 UTC   27 Dec 2013 | 19:33:42 UTC   Completed and validated   436,399.61   421,806.45   1,853.72   The Riesel Problem (LLR) v6.15


STATS Current As Of:   26 Dec 2013 20:20:02 UTC PrimeGrid   The Riesel Problem (LLR)   [Running time (hours) 484.43]   [Pending (hours) 103.63] [588.06 Ttl Hrs]


STATS Current As Of:   27 Dec 2013 23:47:14 UTC PrimeGrid   The Riesel Problem (LLR)   [Running time (hours) 486.20]   [Pending (hours) 0.00]


DIFFERENCE: [Running time (hours) [+1.77]   [Pending (hours) -103.63]   [TOTAL MISSING HOURS 119.45194 = 121.22194 -1.77]
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Dr Who Fan
     
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Message 1926 - Posted: 30 Dec 2013, 11:12:29 UTC

*** BUMP *** Still Waiting for Response from Admin(s).
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Profile [AF>WildWildWest] Sebastien
     
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Message 1930 - Posted: 31 Dec 2013, 13:27:12 UTC

The data has been lost when the task crashed.
The application saves data on a file. When the task crashed, the file was probably corrupted.
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Profile x3mEn
 
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Message 1935 - Posted: 4 Jan 2014, 21:35:24 UTC
Last modified: 4 Jan 2014, 21:35:42 UTC

I can confirm Hours lose when running PrimeGrid (Genefer) on Windows hosts.
http://wuprop.boinc-af.org/activity.py?hostid=51423&start=1388755983&end=1388864282
shows only 24.00 Hours for PrimeGrid (Genefer), but now this host is running 3 tasks of PrimeGrid (Genefer).
The same thing with http://wuprop.boinc-af.org/activity.py?hostid=59823&start=1388764547&end=1388862485
shows 24.00 Hours for PrimeGrid (Genefer) too, but this host is running 2 tasks...

Dr Who Fan
     
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Message 1979 - Posted: 29 Jan 2014, 4:41:43 UTC - in response to Message 1935.

x3mEn, I have created a NEW Topic here in Number Crunching about this to see if anyone else has this problem.
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