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thejackhome
 
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Joined: 19 Aug 10
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Credit: 2,861
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Total hours: 5,377
Message 3053 - Posted: 20 Jun 2015, 13:43:58 UTC

Hello, sorry if the question has already been asked. I couldn't find anything in the search.
I had a computer correctly flagged under my account but the last contact was on september 2010. That pc had credits on it and I was wondering why they are not showing in the reported data table.

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noderaser
 
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Joined: 27 Jun 13
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Message 3054 - Posted: 20 Jun 2015, 14:46:41 UTC

How would you know the missing hours came from a particular machine? Does the machine you're talking about show up in your hosts list?
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thejackhome
 
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Message 3055 - Posted: 20 Jun 2015, 18:27:45 UTC - in response to Message 3054.

Yes. It is listed when i select the option to show hosts older than 30 days

thejackhome
 
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Message 3056 - Posted: 20 Jun 2015, 18:28:03 UTC - in response to Message 3054.

Yes. It is listed when i select the option to show hosts older than 30 days

Profile Conan
       
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Message 3058 - Posted: 21 Jun 2015, 10:55:02 UTC

Stats for individual computers only started back in 2013, so your host that last reported back in 2010 will not have individual hour listings.

Also all data prior to 29/1/2015 for individual computers was lost due to a database error, so we now only have individual computer data since that date.

Your overall total points and hours (by both your hosts), was not lost in the database error so you still have that information.

Conan
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thejackhome
 
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Joined: 19 Aug 10
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Message 3059 - Posted: 21 Jun 2015, 12:57:48 UTC - in response to Message 3058.

Understood! Thanks for the heads up!


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